EP30 | Ryan Singer - How Basecamp “interrogate” their customers to build a world-class product using the jobs-to-be-done framework
CHURN FM
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How Do You Sort of Gauge a Pulsan?
M, i think t there's different phases that come and go. You know, i really think of it as a, as a so for me, the job to be done. Method that i learned only requires talking to about ten different customers. And each interview is like a whole qualia film, you know? It's amazing how much you can get back into the customer base when we needThat was a tool that i reached for because i felt lost. I feel almost like a, a feeling of urgency, like all men think, i really want to start building this"
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