The way i like to think about these. is thinking of them as directionally correct, relatively correct. No matter what tool you're using, it's always going to be a little bit wrong. So the basic idea here is, we're going to take all this data and use it to guide the type of content that we want to create. And we can do this in the form of content up grades. A bad example of growing your email lists would be having a call to action at the bottom of every page that says, enter your emal to join our news letter,. The user doesn't really know what they're getting.

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