The Downstream Effects of Technology on Service

Prompted by a listener email, Adam, Joanna, and Zach talk about why many recently introduced technologies at bars and restaurants, like QR code menus, handheld payment devices, and others, might appeal to an owner's bottom line in the short term but repulse or upset many diners and drinkers. Please remember to subscribe to, rate, and review VinePair on Apple Podcasts, Spotify, Stitcher, or wherever you get your episodes, and send any questions, comments, critiques, or suggestions to podcast@vinepair.com. Thanks for listening, and be well.

Joanna is reading: Have We Reached Peak Bourbon?

Zach is reading: Drink Brands Keep Releasing Shoe Collabs and Sneakerheads Can't Get Enough

Adam is reading: An Oral History of Brooklyn's Beloved Long Island Bar

Instagram: @adamteeter, @jcsciarrino, @zgeballe, @vinepair

Twitter: @adamteeter @joannasciarrino, @zgeballe, @vinepair

Hosted on Acast. See acast.com/privacy for more information.