AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
5min chapter
EP 52: Marc Benioff Responds to Satya and Unpacks the Agentic Era
Unsupervised Learning
Transforming Customer Support with Agentic Solutions
This chapter explores the integration of an agentic layer into Salesforce's customer support systems, leading to improved inquiry resolutions and reduced reliance on human agents. It also discusses the financial impacts and revenue opportunities within the telecom industry, showcasing the transformative potential of agentic technology for enhanced customer engagement.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode