The Importance of Customer Service in Ireland

In Ireland do people not repeat those same phrases over and over again? No yeah. They're like oh you know they'll say something about the weather or they'll say I hate my job or Jesus this day is dragging on isn't it hope you've been having a better one. Everything is just an excuse to open a rabbit hole into a longer conversation whereas in America just because of the sheer volume of people passing true and the high level of customer service that they expect. "If you said something that was truly real they'd nearly fire you for saying it," he says.