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Lauren Taylor Wolfe - Adding Value With A Creative Approach to Environmental, Social, and Governance Change

Value Investing with Legends

CHAPTER

Qualitative and Quantitative Measures of Quality

When you think about quality, n i know theres factor ways to think about it, but do you think about it more quantitatively? Or qualitatively, you mention r oi c as one of the tools in your tool box. How do you actually operationalize this concept of quality? It's a combination of qualitative and quantitative. When we are doing our three 60 reviews of companies, it's what are customers telling us about business? What are employees telling us about the business? What does the culture look like? Is the defensible mote widening if it's branding? And so we're maniacal about making sure that those are strengthening, widening and continue to exist.

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