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Developer Experience at Uber with Gautam Korlam

The Pragmatic Engineer

CHAPTER

Revolutionizing Developer Support

This chapter focuses on enhancing developer experience within large organizations by treating developers like customers and implementing various supportive practices. It discusses the use of metrics, sentiment analysis, and AI-driven tools to improve productivity and streamline processes, while emphasizing the importance of a customer-centric approach to development. The evolution of coding practices, including the concept of 'vibe coding,' highlights the balance between innovation and foundational knowledge in the software development landscape.

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