The Clark Howard Podcast cover image

12.13.21 Now Vs 1970s Galloping Inflation / Customer-No-Service: The Cell Phone Industry.

The Clark Howard Podcast

00:00

The Cable Monster

The cable monster has long had a horrific reputation, and it's the selphone industry. There was this guy who was really kind of freaky named john ledger. And he came in to tea mobile, which was also ran, and clean sheeted,. How would you run a business where you just did what people wanted instead of what you wanted them to do? What are the customers asking for? Well, i've been with t mobile a long, long time, and as a te mobile customer, i've seen the decline and customer no service. They're doing out sourcing to foreign countries for customer no service from people reading from scripts and don't know how to do anything or have

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app