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The Role of People Training and Change Management in Digital Strategy and Transformation
This chapter discusses the significance of people training and change management for IT professionals in the digital strategy and transformation context, including implementing integrations and support systems. It also highlights insights from a panel discussion on challenges in introducing new technologies to end users and emphasizing the role of training and hiring individuals with the right skill sets. The chapter concludes by mentioning the technical work stream's role in providing architecture and integration for tying technologies together.