222. Confidence, Communication & the Modern CFO: A Conversation with Susana Serrano-Davey
CFO 4.0 - The Future of Finance
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Mastering Communication Under Pressure
This chapter focuses on enhancing self-awareness and communication skills, especially in high-stress environments. It introduces the 'spot and stop' strategy to identify and eliminate unproductive habits like filler words, while promoting active listening and assertiveness. The discussion emphasizes that genuine confidence comes from self-acceptance and effective expression, enabling individuals to navigate professional interactions more successfully.
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