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222. Confidence, Communication & the Modern CFO: A Conversation with Susana Serrano-Davey

CFO 4.0 - The Future of Finance

CHAPTER

Mastering Communication Under Pressure

This chapter focuses on enhancing self-awareness and communication skills, especially in high-stress environments. It introduces the 'spot and stop' strategy to identify and eliminate unproductive habits like filler words, while promoting active listening and assertiveness. The discussion emphasizes that genuine confidence comes from self-acceptance and effective expression, enabling individuals to navigate professional interactions more successfully.

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