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Garry Tan, President & CEO of Y Combinator

The Social Radars

CHAPTER

The Power of Quitting a Startup

Airbnb was one of the best YC startups ever came through in sort of what was the darkest, actually. I remember going for a walk with Paul and he sort of berated us about how terrible our signup flow was. The key to truly great user experience design is like deep empathy for the customer and the user.

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