
S01E08: The multitouch: How a mix of new ideas shaped the way we communicate with computers
Hidden Heroes
The Unreliable Virtual Keyboard
In the size of the phone, if you wanted a full keyboard with all 26 letters of the alphabet, the virtual keys had to be extremely small. The erratic keyboard was particularly alarming because of a notorious touchscreen-related fiasco in Apple's history. If Apple was going to take on BlackBerry, it needed a way to input text that didn't require tiny fingers or a steep learning curve.
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