2min chapter

The Sequel Show cover image

How to choose what goals, metrics, and systems to obsess over with Barr Moses, Co-founder & CEO of Monte Carlo Data

The Sequel Show

CHAPTER

How Do You Measure Customer Happiness?

How do you know if other nations are happier und happy? We don't have it as a form metric. So how would you know then? S so it definitely is. I mean, ther's so many famous dings against g p, right? Cause it measures things that we think of as negative. It's not really a national metric for almost anyone, except for the kingdom of boutan. Maybe it should be.

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