5min chapter

Invisible Machines podcast by UX Magazine cover image

Greg Vert, Deloitte // Invisible Machines S1E4

Invisible Machines podcast by UX Magazine

CHAPTER

Is the Transition the Hard Part?

The transition is the, is the hard part, right? Yeah. When you look at a single machine and a single new job that may come out of it in a single use case, single application, it's easy to manage. But when you're dealing with this across an enterprise, across an organization, being able to even understand and get your head around what disruptions are happening is really hard. We've seen a lot of clients that have started to invest in, like, listening tools and sentiment analysis tools and things that use AI to get a better pulse on the workforce. It still feels reactive to me. I'm not worried about our human ingenuity in terms of creating that next job.

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