Joel George, MBA, MSN, RN, Executive Director of Retail Services, Health Parks & AdventHealth Training Center at AdventHealth
Becker’s Healthcare Podcast
00:00
Intro
This chapter explores innovative strategies for improving patient experience at Advent Health, drawing parallels with the hospitality industry. It highlights the significance of a welcoming environment in healthcare facilities and its impact on patient loyalty, satisfaction, and financial outcomes.
Transcript
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