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Learning, Engagement, and Empowerment: 1-800-Flowers’ Amit Shah

Me, Myself, and AI

CHAPTER

How Do You Organize Cross Functional Teams?

The tension is that everyone can't work on everything all the time. How do you sell your vision, and get people enthusiastically believing in vision? i would say our early attempts at sort of organizing were a lot more command and control. I think overtime, what we have realized is actually learning terms have a self organizing principle at their col so now we are thinking more about rolling out excel to everyone.

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