The Importance of Being Aware of What's Happening

We have made every possible step to ensure that people aren't getting hurt. But then even if there was a mechanism to report designs that do bad, then you've got to be aware it's happening to you. We're in as an industry we're using so much more persuasion and behavioral psychology. And almost we're making sure that you don't realize what's going on. So then you're not even going to know that something's happened so you can't blame us. I truly believe people are becoming more aware. Very much thanks to stuff happening like Cambridge Analytica,. People are understanding that maybe something is going on here that I should be paying attention to.