How To Build a Community Around A Brand with Krystal Wu, Community Manager at Shopify (GMT154)
Growth Marketing Today
00:00
How to Be a Successful Community Manager
The community manager is essentially the voice of the customer in meetings. They're able to speak on behalf of their customers and share that information with other teams. It can be as simple as retweeting content, getting them out on a podcast or even sending custom swag boxes if they had a really difficult time.
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