
Money Box Live: Your Travel Rights
Money Box
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How to Get Your Money Back
There are no distinct guidelines on that, really. It's just that you just have these rights in place. I think as a rule of thumb, some airlines are better than others. And they would see it actually as good customer service to get this thing rectified quickly. But if it's in the normal course of events and they're not that busy, I can't say exactly how long to take,. but I would think it should be weeks, not months.
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