The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Calm’s Will Larson on how to build a technical leadership career

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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I've been guilty of probably all of those things before intercom I came from Amazon and there's certain I certainly had to kind of deprogram myself to not try to solve Amazon problems at intercom. It's very easy to be critical on the AWS cost management like the database team isn't prioritizing saving, even if you're absolutely right but it still might not be the right thing for them to do. By accusing them of it you claim the moral high ground very quickly and are perceived as like the leader even though you're wrong. We just launched fin or new AI bot powered by open AI's gbt4 the world's most advanced AI language model fin solves complex problems and provides

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