What Is an MSO and Its Challenges

Ted sits down with Rob Saccone, CTO at Lega, to discuss the lessons of past legal innovation efforts and the future of law firm business models. From the failures of Clearspire and Atrium to the pressures AI is placing on the billable hour, Rob shares his expertise in legal technology, client-focused service design, and investment strategy. With insights on why “the voice of the client always wins,” this conversation gives law professionals a candid look at how to adapt and thrive in a changing market.