UX Podcast cover image

#77 James & Per & Caroline answer your survey

UX Podcast

00:00

The Importance of Having a Contact Us Page

I went onto a website to order some spares and it gave me two buttons to click neither of which applied to me. The choice was are you a private practitioner or another type of practitioner? And there was no button or anything to do if you were just a normal person. So you know. You got straight to order. Yeah, there was nothing. I rang them up and they said, oh yes, we have a completely different website for the general public. Yes. Absolutely and you can also make an awful lot of people really upset because there's no way that they can write on the edge of the form. It would save you a lot of time and trouble if you had put

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app