I’m worried I’m biased [INDUSTRY Bonus episode w/Ken Norton]
Rocketship.fm
The Best Way to Prevent Our Biases From Clouding What We Learn From Customers
i'm glad that vet brought this challenge up, because this actually should be something that we're all thinking about. What's the best way to prevent our own biases from clouding what we learn from customers? And i think ken norton would agree with you. He starts off his take on this one by complimenting evette on the challenge itself for soft congratulations. Cause being aware of your own biases is the first step circumventing them and overcoming them.
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