
People and Process Over Tech: Leo Bodden, CD&TO of New York-Presbyterian, Talks AI’s Role in Revolutionizing Healthcare
Technovation with Peter High (CIO, CTO, CDO, CXO Interviews)
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Transforming Healthcare with Technology
This chapter examines the critical role of transformation in healthcare organizations through effective program management and operational efficiency. It focuses on the collaboration between business technology leaders and clinical operators to integrate AI and robotic process automation, enhancing workflows and decision-making. Additionally, it shares the journey of a veteran professional reflecting on their career and the organization’s evolution, underscoring the importance of aligning technology with human processes.
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