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137 The Art of Listening: How to Master Relationships Through Communication with Chris Lee

The School of Greatness

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Can You Tell When You're Not Smiling?

You could actually be a generous listener on the phone, Gacyo says. The tone of the voice as a lot, the mood, the pace, the words,. What's the underlying conversation that the people are having? You know, it's intersthing. It's being antuned with and connected to those emotions, is what you're saying, correct? And so i'm always trying to come from a happy place, especially with clients or an fla. Could feel your smile, the i sait ot all the time, your smile. If you're not smiling, they can tell, can tell.

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