Dr. Silvia Hodges Silverstein
Pioneers and Pathfinders
00:00
Black Smith - The Procurement of Legal Services
In 2010, I ran into a procurement manager from Glaxford Smith Klein who was involved in buying legal services. And what really described is the journey that Black Smith client took and how they started to get involved with their sourcing department. They used data and use RFPs left, right and center and demand AFA. So it really, you know, sort of changed the marketplace. But it all started out when, for me, when I started the legal industry 20 some years ago,.
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