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Episode 127: Former Skype CEO Tony Bates

Thirty Minute Mentors

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How Can Leaders Become More Ampathetic?

How can leaders become more ampathetic? And how can they cultivate more customer centric organizations? First, a mine set, and i'll go back to the phrase my mother tougt me, which she's never judged any one until yo amanin their shoes. A lot of the complex that we've all grown up with and been trained in has really been these business centric ways of thinking about business. They're ultimately metrics, tps. Some people o kos, but when you step back, most of them are really business tric type of mexics.

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