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Rapid Response: Finding windows of opportunity, w/Delta CEO Ed Bastian
Masters of Scale
The Leader's Secret to Unlocking Opportunity
Bob Safian: In this episode, Ed provides meaningful lessons about leading people and making hard decisions. We'll start the show in a moment with Aparna Saren, CMO of business cards and payments for Capital One. They have gone from 78 engagement score down to 52 consistently across the board. The precipitous drop in scores was a warning sign.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode