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The Importance of Redirecting Feedback
Sally Kohn: I don't know if you feel like it was something that came naturally to you or not, or if it took a lot of work. She says people should anticipate needing to get good at running a team even if they're reluctant to do so. "I really had to learn that lesson of ruin is empathy and empathizing with others," she says. The author also talks about the importance of one-on-ones in an organization.