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Voice Platforms and Product Management by CNN Sr Dir of Prod

The Product Podcast

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Reprompting a User's Welcome Messages

Re prompting is very important. It's good to re prompt to ensure that a user heard all the, you know, allt all the prompts,. or all the options that you have given them the pick from adding variety. Detours and valid inputs. This is absolutely required for you to look at all edge cases, in aero cast cases and fulfil those error messages. If not for users for anything else, i think alexas certification process is so stringent they wouldd dicie. So it is a reallya must for us to help users.

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