Decline in Service Gross Margin

In this bonus episode of the Business of Tech, Peter Kujawa from Service Leadership joins to discuss the Service Leadership Profitability Report. The report, which is about 300 pages long, provides insights into the industry's profitability and serves as an encyclopedia of industry analysis. Peter explains how the report is put together and emphasizes that it goes beyond traditional financial analysis. Tune in to learn more about the report and its implications for the industry.

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