
The Four Seasons Approach (w/ Rob Hagelberg)
Noah Kagan Presents
00:00
We've Had Much Better Retention for 90 Days
Group interviewing process helps staff stay at the hotel for a year or two. Group interview questions also jues howwa way we operate the hotel. What influences their satisfaction most directly is the environment there. The culture that's created within an individual department in a lot of respects, because that's the sons in a most direct experience.
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