I v M, Let's Create.

Katy hihland called navian to find out if she was eligible for public service loan forgiveness. The company told her no, and then said they never heard any instances on the phone records of you asking anything aboutPublic Service Loan Forgiveness. Navian reps were put in a position where they couldn't give the borrowers theifom that really needed to be given. Linsa balski has worked in the student loan industry for 15 years. She says there is an 'outright lie' being spread by some representatives who are trying to get their calls under seven minutes.