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Control Through Communication: The Rise of System in American Management

New Books in Systems and Cybernetics

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The Importance of Diplomacy in Standardization

I don't think standards are manly. In fact, the thing that standardizers had to have to be successful at it is a great ability to be diplomatic and to negotiate. And so it really, it wasn't quite the manly thing that Hoover had in mind, I think. Yeah. It was more than that for sure.

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