1min chapter

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Encore: How to Build (And Rebuild) Trust | Frances Frei

TED Business

CHAPTER

The Last One, Authenticity

A massive influx of executive education that focused specifically on logic, on strategy and leadership. It turned a whole lot of triangles right up so people were able to communicate effectively with one another. Soon they were put in positions that they had no business being in. Their positions outstripped their capability, and it was not their fault. "It is still much easier to coach people to fit in"

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