The Importance of Taking a Pause

"I was having a conversation with somebody earlier this morning or earlier today around this concept of workforce planning. And I said, well, if you just think of it as, okay, here's what I think I need for next year from just a people perspective, my opinion is the wrong way of looking at it," he says. "If we just sometimes hurry up and slow down, take a minute to plan this out, build that proper strategy."