Frida Ghitis: How did the home depot story become personal for you? She says as point leaders, we don't want new people to simply do jobs. We want them to feel responsibility and help make it happen. Ghitis: I was able to see the story of home depot through his eyes as a store manager. It's so much more complex than what most of us face in an organization.
Everything changes when we picture our organization upside down, with the CEO bearing the weight at the bottom and pushing vision up through the organization to the customer. Back in September 2015, Frank Blake and I discussed how and why this approach creates vision that will stick. As we enter 2022, this approach is more relevant than ever.
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