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Understanding Product Strategy by fmr Flipkart Sr PM

The Product Podcast

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How to Improve the Customer Experience During Booking

The next stage we have is book disingland tickets. So do you have sufficient booking channels? How is the booking experience? If you can answer these questions, there are then more questions around that. Okif if it means improving the customer experienced during booking, how does that work with your over all gold of improving and then pomote a score in your ole isneland experience? Then again, i don't think these are a these are area that warrant a product in itself. And even if you want to dwell deeper into it, maybe you can just check customer feet back around promotion and tarketing, whether whether these are helpful or not....

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