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Navigating Team Dynamics and Strategic Alignment
This chapter explores the intricacies of leadership in team dynamics, focusing on the balance between hiring for individual roles and optimizing the collective capabilities of the team. It emphasizes the need for a clear vision and mission, using cases like Upwork to illustrate how organizational purpose impacts strategies and decision-making. Further, it discusses the alignment of different teams around common goals and buyer journeys to enhance operational efficiencies and customer-centric value creation.