
Episode #2 MMC - Difficult Conversations
Monday Morning Conversations with Nancy and Dan
Navigating Difficult Conversations with Empathy and Sensitivity
The chapter emphasizes the importance of preparing for challenging conversations with empathy and sensitivity, using techniques like journaling and the three F's formula. It stresses the value of active listening, creating space for feelings to surface, and avoiding phrases that may unintentionally hurt the other person. The speakers share personal experiences and provide guidance on how to support loved ones through grief and difficult times.
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