Having a Good Documentation Culture

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A lot of this also came out of learnings from my last company. So we event ally developed a pretty good documentation culture efrical, but we didn't have one on de zero. Everything gets documented a subscript, and we try to make sure that all the logic of every decision we make is reflected in our collective wicky. There are so many things that we basically ended up re litigating that we had figured out like three years ago because it's a lot of different team mates,. And you forget what you decided... You're asking the same questions again. The other big, big lesson that plays a really big factor in this is, like how to do really good goal setting

Today’s episode is with Sidharth Kakkar, founder and CEO of Subscript, a subscription intelligence platform that empowers B2B SaaS leaders to better understand their revenue. (Read more about the company in this Techcrunch article.)

Previously, he was the founder, CEO of Freckle, an education platform that grew to serve 10 million students and was acquired by Renaissance Learning in 2019. As a repeat founder, Sidharth picked up a ton of valuable lessons, particularly when it comes to company culture and management.

Right from the start, he knew he wanted to build Subscript to be global, distributed, and asynchronous. That’s why there are no internal company meetings. Everyone also operates autonomously, deciding what to work on for themselves.

We dive into both the philosophy behind this unique approach and the nitty gritty details of how exactly it works in practice. Here’s a preview:

How to share company updates asynchronously every week.
Advice on how to approach goal-setting and performance feedback, while minimizing micromanagement.
Tips for improving transparency and documentation, plus details on Subscript’s running product/market fit journal.
Thoughts on how to assess asynchronous communication skills when hiring.
How this culture impacts a founder’s role and schedule.

There’s tons of food for thought in here, whether you’re a founder thinking about shaping your company culture, or a manager looking for some fresh ideas.

You can follow Sidharth on Twitter at @sikakkar. You can email us questions directly at review@firstround.com or follow us on Twitter @firstround and @brettberson.