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Wendy Smith and Marianne Lewis, "Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems" (Harvard Business Review Press, 2022)

New Books Network

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Lego, Unilever and IBM: learning from failures

Wendy compares Lego's painful oscillations with other firms, illustrating pitfalls of entrenchment, overcorrection, and polarization.

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