
Facilitating Open Dialogue
The Look & Sound of Leadership
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Introduction
tom henchell: Facilitating open dialogue is the art of litation. The word facilitate means to ease, but there is no guaranteed way to ease human interactions. A million different factors can spin public dialogue off. Seriah leads a team of programmers who work at client sits for weeks at a time. When her vice president asked for feedback from the clients, soria only had a few anecdotes.
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