Empathy and self-esteem in sales with Liston Witherill
Outbound Squad
00:00
How to Ampathize More With Your Prospects
Sally Kohn: A lot of salespeople don't have ympathy for their prospect. She says they focus strictly on the bottom line outcome, and that results matter. Sales people can learn to be empathetic by being more open-minded about what clients are thinking, she says.Kohn: One thing you can do in your training is ask everybody's opinion of what your client is thinking.
Transcript
Play full episode
