Navigating Client Loss and Governance Challenges in B2B Health Tech

This chapter explores the repercussions of losing a key client in the digital health industry and emphasizes the importance of contract negotiations with major employers like Amazon. It also delves into governance issues highlighted by the resignation of 23andMe's board and discusses the implications of dual-class share structures for investor confidence. Additionally, the chapter outlines the unique challenges faced by companies in the health tech space, particularly regarding funding and operational control during transitions from private to public entities.