The Importance of Closure Experiences

The UX capital of the world has now declared it. We're talking to Joe McOut and Alan Cooper about closure experiences. What Joe defines this as is the satisfactory conclusion to a product or service relationship, each party feeling satisfied with the completed transaction. And if you want to use the discount code UX podcast one word for a 10% discount then that's what we'll be doing today. So nice to touch base with some of those and some of them will interview for the first time again.