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59: Kaizen

Focused

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You Needn't Get a Lot of People

The key to getting training across right has always been getting the training across right. You don't need to spend a whole bunch of money on screen flow and have a bunch of experience in order to do this type of stuff. Just because you hired somebody doesn't mean that it's going to be successful. The ultimate success or failure of this venture is on you, because you're the one who knows how the work is supposed to be delegated and supposed to be done.

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