The CRO Spotlight Podcast cover image

How Great Leadership Impacts Revenue Processes and Systems with Roee Hartuv

The CRO Spotlight Podcast

00:00

Redefining Business from Self-Interest to Customer-Centric Models

This chapter explores the complexities of the SaaS business model, highlighting its potential for profit while warning about the risks to customer satisfaction. It advocates for a shift in focus from self-serving practices to prioritizing customer needs, comparing the evolution of business-consumer relationships to personal relationships.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app