Black Box Thinking by Matthew Syed (Heroic Wisdom Daily)
You Are Heroic with Brian Johnson
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Learning from Failure: The Power of Black Box Thinking
This chapter explores key insights from 'Black Box Thinking' by Matthew Syed, focusing on how learning from failure can benefit both individuals and organizations. It emphasizes the importance of fostering a culture of transparency and psychological safety while addressing the negative impacts of blame, particularly in the healthcare industry.
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