#87 - User Interviews 201: Leveling Up Your Interviews with Therese Fessenden of NN/g
Awkward Silences
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Do You Have Any Other Tips for Interviewing?
If you are the interviewer, deftnitly, don't take extensive notes. It is really difficult to take notes and then build report because you're like trying to make eye contact,. Youre trying to actively listen, and it's hard to do that in real time. However, if you want to use a certain phrase as like a call back, say, ah, there was this thing that was interesting... That could be one technique that you can use later when talking to that customer. And what i'll do too is, i guess this is another kind of tip i would recommend, as if you are the Interviewer - write down on a piece of paper, a key
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